SignVOX has been a great addition to my business. We are more efficient with jobs all the way from quoting to order entry to billing. All of my pricing is set up so whomever deals with the customer will be using the pricing I approve. I like the job board which shows all the jobs in house and where they are at and I can sort by due date. If a customer calls about a particular job I can go to the job board in SignVOX and let them know where it is at. No more hunting around for paperwork around the shop. I also like being able to send proofs online and see when they are viewed and approved by the customer. Online proofing has helped improve job flow with approving artwork. Customers just click the button to approve it and do not have to call or email their approval.
Once the job is completed, the invoice is emailed to the customer showing balance due. Most of our invoices are sent out by email with a couple clicks which actually helps our accounts receivables. I also like being able to log onto SignVOX after hours using my Ipad and seeing the day's results. On my Ipad I can do everything which I can on my desktop.
Overall I highly recommend SignVOX and could not imagine using anything else. Whenever any issues do pop up, they are quick to resolve them. It is nice that they have an online support chat which is always manned. My hats off to Rao and his crew for a great product!.Larry Bouley, Signquick Signs
SignVox is the most comprehensive and impressive POS and Production system in the sign industry. Being able to tie in our production process with our orders in the same software has streamlined processes for us, so that there is more efficiency and more profit at the end of the day. The best part of SignVox is that it is a growing and constantly improving software. Rao and his development staff are extremely careful and considerate in making necessary changes to the software to continue to increase its benefits. I have never gone more than a minute using their online chat feature to get in touch with their techs if I run into something I am unfamiliar with. They are always pleasant and always come up with a solution to help. It is rare that you find this type of support with any software in the market, let alone sign software. SignVox understands the signage industry and is molded entirely around it. We look forward to using SignVox for a very long timesMatt Cvijanovic, Triad Signs
Bob Chapa’s Top 10 things SignVox changed about my business:
Bob Chapa, Channel Letter Wholesale
- Morning production meeting times have literally cut in half! Everything is listed right on the job board no matter what status!
- Training new employees on a web-based pricing/production management program is literally less than an hour. SignVox uses all the standard online conventions of the most popular websites around so there is no learning curve to overcome
- I can check on the status of my jobs from my recliner in my living room!
- We literally do quotes for new customers at THEIR location, on the first meeting! It is so simple on our ipads and laptops
- I have not had to email a proof to a customer in over a year! Yes, over a YEAR! SignVox does it automatically!
- SignVox has a PO system that allows me to sort every single sign material we buy… by MY choice, not just cost.
- I can check the status of my jobs while sitting in clients lobbies waiting for them to arrive!
- SignVox tracks every call, every lead that my company receives. It even counts down the number of days since the lead came in.
- Our office supply expenses have dwindled away because everything is digital, we do not have to print copies of everything any longer
- I have digital notes of every job, every conversation, every quote in ONE place that I can get to from ANYWHERE with an internet connection.
We integrated it in a day with zero stumbling and have not had any major issues with it at all. Any questions we do have are answered immediately either through the extensive FAQ or via the online help chat feature. I also like that updates are constantly pushed out and they’re always improving it. Awesome product, worth EVERY penny and then someMichael Riley, Insignia Signs
Thanks again for Signvox! We are completely on it and its going well. One day I can imagine working from home, tasking my employees, and having a late coffee with my wife one day, huh!Seth Pritchett, Signman Signs
Everything is in tabs and is so well organized. I can’t express how great it is...I can now add projects, tasks, leads, and a bunch of other stuff,...I will go home at 5pm today, and write quotes from the comfort of my couch...rather then staying here until late in the evening.. -Colorado SignsAdam Rego, Colorado Signs
Just wanted to let you know how much signVOX has helped our workflow. Our shop switched to signVOX 6 months ago. We are a two location store and our old software was outdated and did not allow the multiple locations to communicate and view the same information. SignVOX being cloud based our installers, production team and customer service reps can all be on the same page no matter what location they are at.Ryan Stara, Revolution Wraps